Shipping policy

Shipping Policy

Thank You for Shopping with The Case Vault!

At The Case Vault, we aim to deliver your orders safely and as quickly as possible. Please read our shipping policy below to understand our delivery process and charges.

1. Delivery Coverage

We deliver across Pakistan, including major cities and remote areas.

2. Delivery Time

Major Cities: Usually 2–3 business days.
Remote Areas: Up to 5 business days.

Delivery times may vary depending on your location and courier service.

3. Shipping Charges

Orders containing 1 item: Rs. 250 shipping charges.|
  Orders containing 2 or more items: Free Shipping.

Free shipping will be applied automatically at checkout when you add at least 2 items to your cart.

4. Order Processing

Once your order is placed, we begin processing it as soon as possible. Please ensure that your contact number and delivery address are correct when placing your order.

5. Order Confirmation & Tracking

After placing your order, you may receive an order confirmation. Once your order is dispatched, tracking details will be shared when available.

6. Delivery Delays

Although we aim to deliver within the estimated timeframe, delays may occasionally occur due to courier operations, weather conditions, or other unforeseen circumstances.

7. Need Help?

If you have any questions about your order or delivery, please contact us through our website’s Contact Us page.

Thank you for choosing The Case Vault!